The Federal Communications Commission (FCC) has launched a short-term Emergency Broadband Benefit (EBB) program, which provides broadband internet service for eligible New York City households, at a reduced cost, during the COVID-19 pandemic.
All families with a student enrolled in a DOE school or program are eligible for this benefit. Families can confirm their eligibility, apply for the program, and find participating broadband providers via the USAC website(Open external link). There are two types of benefits available to eligible households:
- Monthly Benefit: A discount of up to $50/month for broadband service, equipment, and device rentals; or
- One-time Device Discount: A one-time discount of up to $100 for a laptop, tablet, or desktop computer (with a co-payment of $10 - $50), where available.
For questions and support, schools and families should email EBBHelp@usac.org(Open external link) or call (833) 511-0311.
There are several free or low-cost internet options available to New York City students and families.
Free Internet for Your Home
The following internet carriers are offering free household Wi-Fi or special accommodations for 60 days:
- Comcast
- Charter Communications/Spectrum
- Altice
Learn more about the above at NYC.gov(Open external link).
Free Internet Locations in NYC
There are many places across the city where you can go to connect to internet for free. Locations include:
Low-Cost Internet Plans
The following internet plans are available to eligible participants. Eligibility varies by provider. Contact the provider for more information.